Also, even though I managed to get to the point of registering my PI-12, ULEAD's website registration process did not acknowledge whether my attempt to register the product was successful. I suspected that my old PI-5 program was not being removed properly or entirely. But the installation still did not go well. Then I finally seemed to get a successful download of the necessary program or programs. It has been a long time since those frustrating efforts, but if I recall correctly, the problems were that there were some errors during the downloads. Nothing we could do would get my PhotoImpact 12 to install properly. ULEAD representative Vickie Hue and I, and even ULEAD's "Element5" distributor agent, exchanged several emails trying to get good downloads of the installation files, and a good installation. Their website interfacing and explanations were mess. I had a great deal of problems and questions because of ULEAD'S confusing method of presenting about a dozen very poorly named program modules to download, with no explanation of what they were, what they did, and in what order we should download and install them. Way back in December of 2006 I took advantage of ULEAD'S offer to upgrade my old PhotoImpact 5 to PhotoImpact 12.
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